ORIGINAL AUSTRALIAN UGG BOOTS MADE IN AUSTRALIA . BUY ONLINE. WE SHIP TO ALL COUNTRIES. BUY IN OUR SYDNEY STORE 85 WILLIAM ST, DARLINGHURST, 2010, NSW 1300 887 740

Our terms & conditions

1. PAYMENT OPTIONS
- PayPal through PayPal, PayPal account is required - International order delivery time is 5 to 10 business days to any location in the world
- We don't send orders to Post Office Boxes if they are not paid by verified PayPal account

2. ORDER PROCESSING

- Orders for stock items will be processed and shipped within 1 business day
- Orders for sold items will be processed and shipped within 5 business days as we need a time to make them for that orders

3. ORDER DELIVERY
- Domestic order delivery time is 1 to 3 business days to any location in Australia
- International order delivery time is 5 to 10 business days to any location in the world
- We don't send orders to Post Office Boxes if they are not paid by verified PayPal account

4. RETURN POLICY

We accept returns of the purchased items for exchange in case of incorrectly selected style, colour, size within 30 days from the date of purchase. Return shipping of incorrectly selected pair is payable by customer and refundable by PayPal if order paid by PayPal. Free returns by PayPal.

5. REFUND POLICY
Full refund will be made if we are not able to ship ordered item on time and if customer is not willing to wait longer than a standard order processing time or if supplied item has a manufacturing fault and customer is not willing to get new replacement item.

6. PRIVACY POLICY
We take the protection and use of our customer's personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences with regard to how we use your information are our highest priority. We don't share customer's personal information with anyone.
 
7. CUSTOMERS DATA SAFETY
All pages on our online store are protected with 256 bit GeoTrust® True BusinessID with EV (Extended Validation) SSL Certificate - premium business-class SSL security product, visually confirming the highest level of security and authentication available among SSL certificates by green padlock and green company’s name in the browser address line on all pages of our online store. Only high end banks sites use same security and authentication level SSL certificates while government organisations sites and defence force sites use much lower level security and authentication SSL Certificates:

- Our Company site
AUSTRALIAN UGG ORIGINAL
- Bank of America site
Bank of America
- Our National Australia Bank site
National Australia Bank
- PayPal site
PayPal
- White House site
White House
 Australian Government site
Australian Government
 
8. OUR WARRANTY
Our goods are warranted against defective craftsmanship for the period of 12 months from the date of purchase. If faulty item is repairable then it will be repaired, if faulty item is not repairable then it will be replaced with a new item. Our manufacturer's warranty does not cover wear and tear as well as damages due to careless and negligent wearing.

9. OUR BRANDS

We sell two brands of our authentic original Australian ugg boots made in Australia.
Our domestic brand "AUSTRALIAN UGG ORIGINAL" is shipped to all addresses in Australia.
Our international brand "AUSTRALIAN ORIGINAL" shipped to all addresses outside of Australia.